Self Service Password Reset (SSPR) - Change Password

Here are some links which will help with using SSPR:

• To change your password if you have forgotten your password - https://passwordreset.microsoftonline.com/
  • Please note, you must have an authentication method setup/enrolled in order to change your password. Please refer to this document on how to enroll/setup an authentication method: Self Service Password Reset (SSPR) - Enrollment
• To change your password if you know your password - https://account.activedirectory.windowsazure.com/ChangePassword.aspx

Once an authentication method is registered you can reset your password even if you have forgotten your password.

• Logon to:  https://passwordreset.microsoftonline.com/

• Enter your Western Technical College email address and complete the captcha

• This account in this example has multiple available authentication methods.   The recommendation is to have as many alternative authentication methods allowed.

  • The preferred authentication method is the Microsoft Authenticator app, which will provide a code when this method is selected.

  • If using a different method selected the registered method for your account, select the method that is currently available to you.

• Create a new password and click Finish

• Successful password reset message appears

If you know your password, click the link below to change password. No additional registration authentication method required.

• Logon to https://account.activedirectory.windowsazure.com/ChangePassword.aspx
• After a successful password change you will be logged into your account profile (My Account)

After you change your password, you may need to wait a few minutes for it to synchronize with all of your accounts (Office 365, Western email, network user account). 

You will need to change the password, or be prompted to change it, for your mobile devices which have your Western email account.