Using Remote Desktop Connection Off Campus

This document provides instructions on how to use Remote Desktop Connection to connect to your office computer from a location off campus. Prior to using Remote Desktop Connections, you will need to check with PC Service to make sure that your office computer is setup to allow remote connections.

Please refer to the Find the Computer Name and IP Address Knowledge Base document to determine the computer name needed for step #3.

1. Navigate to Remote Desktop Connection:

a. Click the Start icon (lower left corner).

Click Start

b. Scroll down to the W’s section.

c. Click the drop-down arrow next to Windows Accessories to open the folder.

d. Select Remote Desktop Connection from the list.

Locate Remote Desktop Connection in Programs

2. The Remote Desktop Connection window opens.

3. Enter the name of the computer you want to connect to. (Please contact PC Service if you do not know your computer name).

Enter Name of Computer 

4. Click the drop-down arrow next to Show Options and the following window appears.

Show Options Window

5. Click the Advanced tab and then click the Settings button.

Select the Advanced Tab and Settings

6. Enter the following Connection Settings:

a. Select Use These RD Gateway Settings.

b. Server name: RDSGW.westerntc.edu.

c. Check Bypass RD Gateway Server for Local Addresses.

7. Enter the following Logon Settings:

a. Check Use My RD Gateway Credentials for the Remote Computer.

RD Gateway Settings

8. Click OK.

9. You will then be asked to enter your credentials:

a. Username: western\your network username.

b. Password: your network password.

Enter Network Login Credentials

10. Click OK.

11. A window appears which asks about a security certificate.  This is normal.  Please place a check-mark next to Don’t ask me again for connection to this computer. Then click Yes

Accept Certificate Settings

12. You will then be logged into the computer.

13. When you are finished with the remote session.  Click the Start button, click the Power button and then click Disconnect to end the session. This will keep you logged in on your office computer.

Disconnect Your Session

If you need further assistance please contact the PC Service Help Desk at 608-789-6266 or pcservice@westerntc.edu.




Keywords:connections, remote, desktop, connect, computer   Doc ID:90627
Owner:Linda W.Group:Western Technical College
Created:2019-03-26 08:39 CDTUpdated:2020-04-03 09:27 CDT
Sites:Western Technical College
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