Password Reset

This document provides instructions on how to reset your password if it has expired or if you have forgotten your password. Students, please keep in mind that your accounts (MyWestern, student email, Blackboard and Network login) are synchronized so they all use the same password.

1. Go to

2. Scroll to the bottom of the page, where the College’s contact information and other links are found.
3. Click on the Password Reset link.

Location of Password Reset Link

 4. Click the red Forgot Password button (Do not enter a username at this time).

Red Forgot Password Button

5. Enter your network username and click Continue.
a. Students enter your Student ID number .
b. Staff enter your login username. 

Click Continue
c. If you receive the following error message, please contact the PC Service Help Desk at 608-789-6266 and we will assist with your password reset.

6. Enter your Birthdate and the Last 4 Digits of your Social Security Number and then click Continue.
a. The Continue button will appear after the data for both fields has been entered correctly.
b. ** Make sure you enter your Birthdate exactly like the example indicates.  Otherwise you will receive an error message. **

 Continue After Asnwering Mandatory Questions

7. Enter your new password and click Continue. Please follow the Password Complexity Rules. It is better if you do not use any symbols in your password.

Create New Password and Continue

8. After you have changed your password, you will receive a message indicating it was reset. Click the Click here to finish link, which will take you back to

Click to Finish

If you need further assistance please contact the PC Service Help Desk at 608-789-6266 or

Keywords:Forgot, Change   Doc ID:88343
Owner:Linda W.Group:Western Technical College
Created:2018-12-10 16:03 CDTUpdated:2021-11-11 09:23 CDT
Sites:Western Technical College
Feedback:  40   8