Mitel Voicemail
This document provides instructions on how to check your voicemail for your office phone.
- Access the voicemail system:
- If you are using a Mitel desk phone, press the Voicemail function key.
- If you are using a Cisco desk phone, press the "Messages" button (envelope icon).
- If you are calling from a phone other than your own desk phone, dial your own phone number and press the * key when you hear the voicemail greeting. If you are not prompted you to enter your password, press the * key a second time.
- When you hear the audio prompt to enter your password, enter your phone/voicemail PIN followed by the # key.
- Note: You can press the * key to skip listening to your voicemail system summary and messages.
- Note: You can press the * key to skip listening to your voicemail system summary and messages.
- Press 4 in the main voicemail menu to access the following options:
- Press 1 to record your personal greeting
- Press 2 to record your name
- Press 3 to change from your current greeting. This option toggles between the two types of greetings from which you can choose in the voicemail system; personal greeting or system greeting.
- For options 1 (record your personal greeting) and 2 (record your name) above, you can do the following:
- Press 1 to listen to your recorded personal greeting or name
- Press 2 to re-record your personal greeting or name, then use the following options:
- Press 1 to listen to your re-recorded personal greeting or name
- Press 2 to record your personal greeting or name again
- Press 3 to save the last recording
- Press 9 to return to the main menu at any time.
If you need further assistance please contact the PC Service Help Desk at 608-789-6266 or pcservice@westerntc.edu.