Self Service Password Reset (SSPR) - Add Devices

Self Service Password Reset (SSPR) is a Microsoft-delivered feature that allows an enrolled user the ability to reset their own password. This document provides information on how to add devices for authentication.

If you already have a registered device associated with your account, you can add additional devices at any time by logging into my account.

It is recommended, but not required, that you set-up as many methods as you can.

    This gives you flexibility when one of the methods isn't available.  An example is when you are off campus, you're unable to access your office phone.

    • Mobile App Code
    • Email (third party-non account)
    • Mobile Phone
    • Office Phone 


  • Select a Add a Sign-In Method


  • Select the method you want to add


  • If your account has multiple sign-in methods, the default method can be changed by selecting Change


  • Choose which method you want to be the default authentication method


If you need further assistance please contact the PC Service Help Desk at 608-789-6266 or

Keywordspassword, reset, self, service, sspr, enroll   Doc ID130299
OwnerLinda W.GroupWestern Technical College
Created2023-08-11 13:45:38Updated2024-03-01 09:31:02
SitesWestern Technical College
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